Home Delivery Program
At Mertin Hyundai, nothing is more important to us than the health and wellbeing of our families, customers, employees, and the community we serve. While your vehicle needs may not be top of mind at the moment, we want you to know that we are here for you during this time of need. In this spirit, we have launched the Mertin Hyundai Home Delivery program for clients that that prefer not to visit our store in person. These services will be offered at no charge for the duration of the current Coronavirus situation.
Complimentary Pickup and Drop-off with a scheduled service appointment.
Guest vehicles for service in-store are outfitted with steering wheel covers and seat protectors prior to maintenance or repair work. All technicians are required to wear disposable gloves to work on vehicles.
Remote sales consultations via Skype, FaceTime, or Google Duo.
Increased out-of-dealership test drives and vehicle maintenance valet pickup services are offered.
No-charge Remote Test Drive - We bring your desired vehicle to you!
All loaner vehicles, shuttle cars and test drive units will be prepared and sanitized on an ongoing basis. This will include cleaning of all surfaces inside each car. This will be completed each time a guest or staff associate uses a vehicle.
Questions about the Home Delivery Program?
Please contact our Customer Care Team here or call 604-702-1000. You can also visit our dedicated info page www.mertinhyundai.com/covid-19-updates for the most up-to-date information on how we are responding to the COVID-19 situation.
We recognize this is a challenging time for us all. Your safety will continue to be our top priority. From the entire Mertin Group, we want to thank you for your patience and loyalty as we navigate these times together.